We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Excellent product arrived after the protection is over, very robust material, thanks for the gift!
Laptop is great. Came to Tashkent in 30 days. Space is large. 15.6 inch laptop fits without a problem. Recommend the product. And also they included a mousepad as a gift, which is nice.
The fourth backpack from this manufacturer and store (in the photo three, with the second, which "17" senior son goes to the gymnasium, very convenient. I recommend, surprisingly lively, and comfortable. With one "15" I go to work for lunch suitable, I put two thermos 0,8, with a wide neck, and plastic containers salad, bread. Now came "15", under the laptop to the son, great for my checked. One small with one strap, under documents format A-4, + 0,5 water --- the whole family on business carries, also convenient. All good, sold good luck
I'm happy. To Tashkent in three weeks. Second time I order. As a gift mat) I recommend very
Excellent bag I liked very much and wonderful I advise everyone to buy from this excellent store Thank you and for the gift you have by sending me
This backpack is fantastic! I truly believe it's the best choice for similar needs to mine, I put my 13" laptop (with sleeve) in it + various items for all my daily needs : charger, snack, external storage, cables, power banks, etc. I only took the smallest model (thin and 13") and it's plenty of space for daily use. The bigger ones would be perfect for travel. Thank you store!
The goods in the moscow region brought the courier within 3 days. (ordered from russia). thank you very much. The parcel for some reason was opened, but the inner package was sealed. Apparently they watched what was there. The store put another mouse pad as a gift. Backpack cool.
Delivery instant, on thursday ordered, on monday already received. Delivery to the apartment. The description corresponds. Took for 1771,56 rubles.
Professional looking backpack. Recommend to everyone.