We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Not bad, but not as light as they seem. The mesh is thick, not ventilated
The size fits perfectly
Too beautiful, comfortable. Can Buy
Very comfortable and soft, baby likes it
I liked the sneakers, they lighten well, they do not press the leg, this is important, we have a high turn. I ordered 14,5, but I received 15 cm on the insole, I don't know this error or about the inaccuracy of the size grid. They approached us, there is a supply, as I wanted. You can't call them weightless, but they are not heavier than other sneakers, we have no problems with walking.
Great sneakers, light, for the summer just right
Clean, packed separately in a bag were. Delivery to Perm region 2 weeks. Size 26 on the insole 15,5 cm. We have a leg now 15,5 cm, just run the summer. Lightweight, breathable, the sole bends well, recommend!
Great) fit in size
The size is as described, the sneakers are wonderful, it is not wooden to bend well. It was 2 weeks before Hmao. Recommend store
Very exact description recommended
Great! On the leg 13,5 cm and wide with a margin! Soft, comfortable!
The sneakers are cute, lightweight, soft, but with a Ooooo wide, voluminous leg. And a soft heel, which is not very good for a small child, but here is my mistake, this moment was worth anticipating or at least checking with the store. But the most important thing, the seller sent the wrong size, the order was the size 22, arrived 23.
Beautiful, looks very comfortable
14 cm insole size 23, pretty) the sole is not very soft)
Such cool, perfect size, foot length 13-13,5
Very thick, beautiful
Sneakers are good. Recommend for purchase! Thank you store!
The sneakers came quickly, in 3 weeks. Track was tracked. Did not communicate with the store. I am delighted with the sneakers, they are soft, the insole is pulled out, there is no support inside (they were looking for exactly those). After reading the reviews ordered a size larger. Now we wear size 23, length 14,5 cm, and ordered 24 and everything is suitable, just enough for summer (I will post a review with a photo later).
Very good, in size, we have 14 cm foot, took 25 size, stock is about 1.5 cm,
I like the sneakers, but the size 27 for the 15 cm leg is very large. Ordered a size smaller, these were left in the kindergarten for growth. I hope size 26 will fit.
Excellent, soft, lightweight and comfortable sneakers. Took from reviews with a margin of 0,5 cm. Fit perfectly, and not end-to-end.
Read in the comments that they are small and ordered a larger size, but they are not small. So the sneakers for us are large) order size in size) The sneakers are very beautiful and light
Very beautiful sneakers, thank you. delivery to Tatarstan 20 days