We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The bag is good, the strap is short, you can't wear it on the jacket.
The bag looks good, the delivery is faster, the packaging is excellent. I recommend for purchase.
Bag of norms. Put Bluetooth headset
Product as described, delivered 10 days in advance of the given date. Advice.
The package arrived quickly, there is almost no soft smell, the bag is super
Very cool, and well finished
Bag as described, made well. About genuine leather or not, I can't say, everything is covered with lining, the ends are also closed. Put a Bluetooth headset as a gift. The purchase is fully in line with expectations. Delivery to the Moscow region was carried out in 1,5 weeks.
The store has added sunglasses as a gift. thank you very nice. you will not regret it. Very beautiful bag in appearance.
A great bag with a big card holder, comfortable, my husband likes it. The store put sunglasses as a gift, although the model is female. There is a small smell immediately after unpacking, it should quickly disappear.
Arrived very quickly and was very well packed. Thank you store
The product is as described, the store has put in a present!))
product conform description. lease a little bit to short forca person over 1.7m talloze.
fast delivery item very good
Very good product, good materials, arrived before delivery date
Faster super Bag bronze color thank you to the store
Not bad given the price
Excellent men's handbag!