We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
In time. It's not leather and it's what I asked for. I am satisfied. It was faster than expected.
It's super, nice bag
It's great!!! I recommend everyone...
It came to me early and I liked the item very well I recommend it good store
Comfortable medium-sized bag. The store put a gift-(Bluetooth earpiece) thank you.
Great bag! Done very well, came early in the top five. The store put a small bonus, thank you! Matches the description and photos. Satisfied with the purchase!
Item is normal, arrived quickly. The store added a Bluetooth headset, a trifle, and it's nice...
good product and fast shipping
All class, until hakassia in 14 days, the skin is soft.
Will not regret buying this bag. Just super (believe me I wore many different bags, this one is the best) recommend store. Sorry for not writing about how it was packed (crumpled or torn) you yourself understand this reason, don't write (who is transporting is to blame)
Excellent bag for this money!!! 100% satisfied!
Like entregua product and time. Recommend!
Sewn well! Came on time. Additionally, the store put sunglasses as a present. Thank you!
Delivery fast, the bag liked. The store put a gift in the bag, which is very pleasing.
Very very good!!!
Very nice bag. Just super. The store is good, quickly the goods reached Astana RK. The store attached a gift earphone. I have an iPhone, but still nice. Rahmet.
I am satisfied with the goods, I recommend the store