We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
So cute love it
Less than I expected. But the Cubs are happy :-)
Smaller than what I thought but very cute
Very cute perfect for serving party food such as salads love it lots
Beautiful but very small
Small, cute, but bends
Visually corresponds to the description, if something is wrong, I will additionally leave a review. If the addition does not mean everything is fine and you can take the goods, I recommend. Delivery month to Rostov...
Too cute! It i will use to take the ice cubes
Hello! I bought a gift for my mother's birthday by 15/09. I hope she likes the gift. Tongs-foot work perfectly: easily grab and look very nice and cute! For a gift I decided to take yellow. Color one-in-one corresponds to the store's photo. I advise the seller and his paws!
Delayed order, but super tongs
The tongs are really durable and feel great. Very accurate to the photo and description. Overall very good. I recommend.
Just like in the picture, it is very pretty and performs its function
Cool, small, neat
Very comfortable, practical and cuquis This size was suitable for me. Came very fast, I recommend
Very small but pretty.
Cool tongs! Come on time! Recommend!
Pretty Cute. The pink parts are made of hard plastic.
They are very cute! Loving them!
Nice device, works flawlessly
A little small it very cute and handy