We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Product in line with my expectations The store is reactive I recommend without hesitation
There is no manual control in this camera, only automatic tracking of the moving object.
The camera came in whole, everything works perfectly, there was a small question on one camera, wrote to the store and he answered immediately, help did not have to wait long) the cameras arrived in a week, the delivery is super fast) the seller is good, I advise you to purchase!!!
The camera itself for its money norms. 3mr is not enough. Everything is spinning and working
Excellent camera for indoor use
Quick shipping, easy setup, works as expected! Thanks!
Very satisfied with the store very good communication works perfectly use especially the ICSEE app but not ICSEE PRO
It is perfect in indoor easy to install.
Fast and neat sending
Все хорошо, спасибо. Камера пришла в срок. Подключила. Все работает.
Power supply was faulty and cam was switching off and resetting on every move. Got a real 2a 5v and it works ok, moves, mic and image is fine.
bon produit et bonne application pour toutes mes caméras intérieure et extérieure. je recommande.
todo perfecto buena camera
Camera with excellent value for money!
Like the format camera, still test card memory is still in transit, easy setup, and application icsee to see up to 4 cameras at the same time. Arrived well packed Now lets see if hard
Very good product, ery quick shiping. Very good Seler!
very fast shipping
Excellent swivel camera for the house! thank you! all connected and activated. Delivery month to RB.