We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Все хорошо, спасибо. Камера пришла в срок. Подключила. Все работает.
Power supply was faulty and cam was switching off and resetting on every move. Got a real 2a 5v and it works ok, moves, mic and image is fine.
bon produit et bonne application pour toutes mes caméras intérieure et extérieure. je recommande.
todo perfecto buena camera
Camera with excellent value for money!
Like the format camera, still test card memory is still in transit, easy setup, and application icsee to see up to 4 cameras at the same time. Arrived well packed Now lets see if hard
Very good product, ery quick shiping. Very good Seler!
very fast shipping
Excellent swivel camera for the house! thank you! all connected and activated. Delivery month to RB.
Fast delivery, good product
Camera not received and tidy my money back got. TOP
It's very fast אכותי וטוב thank you very much
всё отлично получил, спасибо
Все точно. Спасибо.
Normal camera. Let's see how much will work.
conforme à la description, livraison ultra rapide en France - de 7 jours entre la commande et la livraison
Produkt nie kompletny. Kupiłem dwie te kamery i w każdej brakuje czegoś. Jakby po zwrocie. Brakuje ogólnie uchwytów. W jednej brakuje białego wypełnienia i jednego z uchwytow a w drugiej jest jakiś inny uchwyt który widzę pierwszy raz i nie pasuje do kamery. Jeszcze nie sprawdziłem czy działa. I brak instrukcji.
All OK! Working, with other cameras in icsee connected.