We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The eyeliner is excellent, but it flows a lot.
Thank you for the good product
The eyeliner is excellent, all day long, easy to apply, I advise
Great pencil, I will order more. Thank you very much to the store.
Lovely eyeliner! The color is rich and water resistant! I take it not for the first time, I have been using it constantly for 3 years. This time the delivery was super fast to Kazakhstan (Almaty). March 2 ordered on March 14 received by mail. Thank you store!!
Great and lasting eyeliner. Recommend.
Good long-lasting, water-resistant, plus the inside of the ball, it will not dry out for a long time
Very good eyeliner, fast delivery, many thanks.
Compliant product but excessively slow delivery (6 weeks!)
The coolest eyeliner I tried in this price segment. Thin, matte and enough for a long time, lasts very well all day, does not wash off the micely bright one immediately. I order 4 times already. I recommend it.
I order not for the first time. Great eyeliner!! As always, everything is clearly wonderful!!! Recommend! Thank you very much store!!!
Very fast shipping and delivery
Good eyeliner, everything came quickly, tracked, I advise
It says what it says. Long-lastinh, smudge proof and easy to remove.
Slightly spread when applied, but quickly dries and water does not wash off, even if rubbed. You can wash only micellar water. I really like the eyeliner of this company, I use it for a long time. Recommend.
Доставка Укопочтой. Каждая вещь в коробочке и целофане, всё вместе - в пупырчатом пакете. Подводка довольно жидкая (но я не знаю какая она должна быть - беру впервые). Мицеляркой еле отмыла с руки. Помада 09 - как и хотела - насыщеный алый цвет, мягкая, кремовая, финиш блестит, немного мажется, оттенок похож на 10 у продавца. Помада 21 намного розовее и светлее, что для меня больше подходит, стойкая, когда высыхает - матовая и не мажется. Обе помады приятно пахнут (типа ваниль/какао).
Looks high-end, surprised me. I 've gone to the beach and I 've gone to the sea and it hasn't moved and I 've been in the water quite a while
like the look of it, Imagic so far has had good products that is why I got this one.
The product is good, I recommend to buy. Delivery is average, but not critical.
To Chelyabinsk 44 days without tracking in a single parcel, 162₽ per set. Eyeliner norms, applied and keeps well, water is not washed, micelbright a little (last photo), and milk without problems
The goods are good, but took a very long time. Took on sale in April, received in June. But it's good to be there. Recommend
The eyeliner came aakuratously packed. Not crumpled. Well-designed. There was no way to try. 5. i'll cancel later.