We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The clock came in less than a month. Did not go, TK sat battery, had to replace. But even after replacing the battery went not immediately. After a week of operation, I did not notice other minuses. Beautiful design, packed well. So far I'm happy.
NICE WATCH. VERY WELL PACKAGING.
Thank you very much for the watch! They're just super! Delivery took a month. Beautiful packaging. Watch on a mini pillow. Look very elegant, gentle and feminine. I recommend watch and store.
Thank you very much for the watch! They're just super! Ordered 11.11, received 14.12. Packed in a puffy. Box with pillow, very cute and beautiful. The dial is wrapped in film, which protects against scratches. On the hand look very gentle and feminine. I advise the watch and the store.
Very decent store. We came with a non-working battery. We went to the watchmaker to replace, where we spent the money, which later the seller returned. Thank you)))
nice watch for this price, use when I get travel
Very good! Just like as advertised.
Wonderful watch, I'm very happy!!! Thank you very much to the store, all questions promptly answered!!! I advise!!! Be sure to order more!!!
Delivery 3 weeks. The description corresponds. The color is the one. The packaging did not crumple. Watch without scratches, everything is smooth. Packed was beautiful and unusual. But there is one minus, they are terribly loud ticking, even when watching TV they are very audible.
I bought it as a gift. Everything is very well packed. The strap is naturally not leather, but in general, the watch looks great. I like it.
nice watch with nice gift box.
The watch really liked. Delivery is fast.