We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
It's not a criticism but the tennis is very light, I used it a few times and it's okay, I got 43 but if I got 42 it would be perfect, the product matches the photos in the ad and is very comfortable tennis. I recommend
Can buy great product.
Arrived quickly, it is very light and comfortable 40 and I bought the number 42, it was right. I still can't say how much durability, but by the hour I'm very pleased.
They are exactly the same size. When I opened it, I was afraid that they would be small. Stuck his foot without a sock and just lucky if the thin toe fit. Better take 1 size larger.
Is a little difficult to fit (fair) but fine
Arrived fast, just like the photo!
Useful. Hence reordered.
Excellent sneakers. Great material is very comfortable
Very comfortable, I'm wearing a lot. I recommend
Very nice shoes
Good, Shin 40 ordered 41 served little baby
Conform to the description
Comfortable, good color. All this is worth the price. I advise the store.
Shoes very light and beautiful
Excellent sneakers, sole foam. Sending fast... thanks to the store. I order not the first time. Recommend.
Normal. Second time I order
Everything is super.
Fast delivery goods as described. Like again
Fast and efficient
They came quickly, at their 43, ordered 44, everything came up, everything corresponds to the description, the appearance of 5, in the case we will see when it warms. Seller recommend!