We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Good fabric fits cool lower the star only because it shines
Got it for costume party, it’s ok
For height 160 cm norms. Rebekk 13 years of norms
For height 174 ,89/63/92 HL sat better than M and L. Dress. On the girl that the size L is lower. M size is suitable for 160. For a high height will pull the chest of the dress, will tighten all this neckline, so we lower the sleeves on the shoulders. I'm going to loosen the elastic band on my cleavage, maybe it can help you take away the negative pulling (I'm a tall 174)
Unpleasant material and very short in the front (well, closer to the side), but I'm just tall. The waist is a little big (65 cm somewhere), the crumpled came and smells, but it looks cool
The dress is super, came a month before the seaside
Super
Just gorgeous, light and graceful. For its price is simply amazing. The truth hasn't ironed yet, so it's crumpled. Ordered S, a little cramped in the chest area, but does not interfere almost completely. Satisfied, I advise you to buy
The dress is beautiful. But came with such spots, the black spot was washed away, but with difficulty.
Nice to the body fabric, very beautiful dress, just like the photo. Ordered on December 8, arrived on December 31.
The dress is very good, only before you wear it, you need to iron it, or the impression of it may be spoiled)
Everything is super a little bit fat but maybe it's thought of the RPP but so Super also maybe fat because of the non-tight style
Placed the order on November 4, arrived on November 24. According to the description, everything is fine. The goods arrived packed, odorless, but a lot of thread sticking out. The style is cool, I will love to wear
Good dress, no defects. Baby glad
Beautiful plateshko!! For a height of 156 cm took S, all just. ♡♡♡
Jo city has come. All norms
Very beautiful. The corset is even better. Thank you
Very beautiful dress, only at the bottom stuck out threads, quietly cut off and on the appearance it did not affect. Order satisfied
The dress is gorgeous. Approached my size.)))
The dress is not bad. But I will say honestly, personally, I do not like such a fabric, but it does not interfere with the appearance (except that, most likely, it will often crumble). Either the belt or something else in the middle with the strings is not particularly convenient. I was hoping that it would be straight to tighten, but in the end, I personally do not even get to the waist. I also want to add that it is very light and shines bright things (for example, black underwear) No matter what, I'm very happy with the purchase and will walk in it when it sweats
The dress is just gorgeous! Came with a delay of 9 days, but still very quickly. Easily tracked, was well packed. The dress itself came well (took S for height 145)
Nice dress! Everything came up, I have a height of 161 cm, size +-s. With the corset itself (TC in the waist it is a little more). I like it very much, I took it for my birthday♥
The dress is very beautiful, I liked it, thank you)
Beautiful and cool
It came in two weeks. Dress afigenic. Slightly stuck out the thread, but not critical. The truth with this ribbon in the center were problems, could not understand how to tie it.