We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The fabric in the photo looks different. It looks a little cheap. However, it dries very fast so it's good for the pool or the beach. The flowery interior of the visor is a nice touch.
Shipping is too slow. In about one hanging a bit annoyed Hat is pretty Four yo ~
Good material and identical how shown
Really fast shipping,hat as described.
Excellent very recommended
I arrive In 15 days highly recommended
Fast shipping, and very good product, super well packed, I will order another procimamente
All very well
I have some misunderstanding with the store, I can not find out if the visor of the hat is ironed with an iron with steam. Such creases on the visor 3 pieces
Such as in the very beautiful photo
Exactly like the picture
This pretty one covers the whole face, it takes longer to arrive almost 2 months
Everything is fine sewn and pretty good...
This is very good came all order
Thanks to the goods received, everything is fine as in the photo I will recommend the store
It's so cute !!!. Thank you very much.
They arrived earlier but something bent
The parcel came in 20 days to Moscow, but in this form! The visor was not folded in the middle. Now it's broken. I did not communicate with the store.