We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Excellent backpack, there is no smell, the thread does not stick out, very roomy (I folded there 30 thin notebooks for 24 sheets and 13 notebooks for 48 sheets and a diary)) unlike the classic backpack, this inside has 2 additional pockets, super, I recommend
Delivery is slightly more than 2 weeks. A good backpack, pockets a lot, and textbooks are placed, only it seems that it will not stand a great load if every day to carry to school.
Quite a good backpack. I chose specially not a large size for walking on a bicycle.
A good backpack, a little less than thought, but carry any kind of stuff with you will do
I ordered 21.06 received 09.07 everything is fine. It is roomy as I wanted. there is a hidden pocket on the back.
Delivery 2 weeks. I liked the backpack. Let's see how much is enough.
A good backpack, I thought that it would be more, but everyone else is still happy
I did not like the backpack, the price is very overstated. The back is not dense, the laptop is not fixed in the pocket and always sticks out, which is noticeable, if the backpack is empty, the pockets are small. The only one its plus it is less cute but when less filled plus I came without one tongue
It came quickly, the backpack is excellent, as a gift-a cute rubber for hair
Looks good. Corresponds to the description. As will be in the sock on the extract of weight I do not know yet. I'll add a review later. With the store did not communicate
Awesome backpack, soft, roomy!! Came quickly, smelled a little inside.
рюкзак очень не плохо, но мне пришел с затяжками на ткани...
TACs, well, everything came quickly, heh, even rainy weather survived the backpack, so the top.
Рюкзак шел до Новосибирска чуть меньше месяца. 17 дней, и то дольше он лежал в моем городе в другом почтовом отделении. Я студент-учитель и поэтому ношу с собой много книг, тетрадей, еду и разного хлама и мне важного чтобы рюкзак был прочный, поэтому покажу пару фоток, насколько качественно сшит, идеальные строчки(извините за волоски, это кошка уже наткнулась на рюкзак, тоже понравился) за такую цену очень хорошая сумка. Я думала она чуть больше будет в длину, но в принципе а4 входит и ладно. И еще плюс что он водостойкий. Замки выглядят немного хрупкими, надо быть аккуратней .
I did not communicate with the store. There are no sticking threads. Freely placed album Niy sheet and still remains a place.
25.02 ordered, 13.03 was already in the mail. Backpack is just super! Compact, beautiful. The fabric is pleasant, I hope it will not slip. Inside lining. Outside there are 2 pockets behind the lock, on the front and on the back. Also two pockets on the sides of the backpack. Inside a large compartment, and a small, on a small pocket two more small pockets for small things, which is very convenient!
В Курскую область посылка пришла за 14 дней. Хороший, вместительный рюкзак! Заказом довольна