We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Good headphones, very comfortable
Nice item. Arrived surprisingly quickly. Correspondence of shop is splendid, too.
Nice
Excellent product, it more meets the offer. Arrived in three weeks, before the estimated date
Work normally, but fall out of the ears :(
All as stated by the store. It came quickly. I took for an audiobook and various lectures. The sound is good, for music lovers, probably you need something more serious) I'm satisfied) on the neck does not interfere) the length of the wire is enough for all movements)))
Sent fast. The sound is clear and loud. For this price is just a fairy tale! Those who do not like in-ear headphones and do not want to steam ears in the summer in full-size most. I'm thinking of taking another gift. The color is rather dark green.
Fast delivery, very well packed, convenient to use, thanks to the store!
For their money norms)
They took it for a present.
Comfortable Headphones. Soft elastic rim, comfortable control buttons. The sound range is wide, nice to listen. A little rigid inserts themselves and because of their smoothness, they move to slip out of the ear. The rim is somewhat long for me: it is necessary to make sure that the liners do not fly out.
I'm happy. The sound is decent, not inferior to wired Sony. Over the weekend, more than 6 hours of listening to music and talking to headphones. And they were not discharged by Monday. The range can withstand 15 meters from the phone, it is convenient in the garden to work for music without touching the phone. Did not find where the tracks are switched, only on/off and +/-sound. But it's not critical to me. By accident, one earpiece lay in a cup of water for a couple of hours. I took it out, sold it out, three hours later I turned it on-it's working.
I like it. Charge keep good
Very good!
A good headset. For my money works with a bang. Charge holds good! Sound is good (in the call), took a helmet (then negative… Bolshivaty headphones) enough bass…, but for the money to demand more and not worth it