We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Good roses. Thank you to the store for the gift of a small rubber)
Excellent, I order the second time! Recommend
I took for a coin, Chi help 60 PCs is not перераховувала, the store in podarunok is a rubber band. Дрібничка, and priemno)
I received exactly 60 pieces and for the most part they look okay but I did receive a couple that were unusable and a few that I will need to pull out my hot glue gun and adjust before I can use them for a project. The product is acceptable for the price.
Excellent small roses made of satin ribbon. Made well. Fully correspond to the description. I came in a bag of 61 PCs. I will use for decor of children's things and albums. Thank you to the store for the excellent product.
Good flowers for needlework, as a gift the store put rubber, the seller is honest and responsible, I recommend
Excellent roses, thank you very much!
Fast delivery, less than a month. Plus gift from the store, thank you)
Order from 06.02.2020, arrived 04.04.2020, the number is not tracked, put in the mailbox, packed in the package with puff. Flowers of different colors and about one size, as a gift the store put a hairband. Thank the seller!