There is no original box
There is no original box
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
arrived today can't wait to use them
Son really liked it!
Yaroslavl reached 3 weeks. NICE Bus. You take it back, let go-it goes forward, though not quickly, but the child likes it. Made well.
As described in your review.
According to the description. Recommended
It's okay. The tractor is executed perfectly. Recommend. Thank you.
Very well, very well protected
The son is delighted, the metal is only a cab.
Super fast delivery 7,8 days
I ordered a van. Packed well, the Russian Post is not by teeth. The Red price of this van is 200 rubles. Wheels plastic, the rear section of the cabin is not vertical, the door of the van is unlikely to open the child without any press, there is no floor in the van, but there. I won't take any more.
Amazing product !!!!! Very cute, my child loves very much.
For the price perfectly ok, whether you however long hold when the children times some powerful play we will see. It is only the cab from metal or has a metal alloy, the rest is made of plastic.
Good product I thought it was bigger but 15 cm long but it's OK
It's as described.