We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
It's exactly what was shown, and the delivery was exactly the time they promised
The bag is very beautiful! thanks for the gift. very fast delivery.
The bag is good, as expected!
Thank you very much. My wife really liked the bag. Delivery 1 month. No defects found.
Nice bag Not too same Thanks youuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuu
The color is not so bright (as if it turned out), the rest as in the description, the delivery is fast, well packed, came without creases, all the locks are are are
A bag like a bag...
The bag is great. I'm happy. I went to 33 regions for a month. The carrier with the parcels do not ceremony, nods as he wants. The store deliberately put in a bag an air bag. We can hardly see the deformation now. No smell. Thank you for the gifts. Seller reliable. Recommend.
For the speed of the store, you can put in general six stars)
The bag is very beautiful, stylish. All as in the description, all locks are intact and working, odorless, threads do not stick out anywhere. Put a small gift, very nice. Thank you for ordering, I will do more. Before Krasnoyarsk it was 2 weeks, the store 5 +
Very nice bag and good communication with the store. I recommend it.
beautiful bag in excellent material. The bag is only slightly smaller than it may appear in the photos. Very good value for money. I would definitely recommend buying this bag which arrived very quickly.
Does not match the size. Small one
The order came within 11 days in Elektrostal Seller well done Packing is better not Bag matching full description Wife liked Thank you store
I bought a gift for my wife, she liked the bag
Magnifique waw une vrai beauté ce sac hâte de commander d’autre