We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Backpack as in the picture. Very strong smell, I hope will fade.
Backpack/bag meets the description. Unfortunately was the key chain is not listed.
All as in the description, but do not really like the handles of the backpack (you can see on the last photo)-attach to one loop and look so-so.
it looks just like the picture, didn't notice any flaws yet, i love it. comes with an air bag inside so the product keeps its shape without crumpling.
Yakisno J without defect
A small but neat and beautiful backpack (inside was an air cushion, so that the shape was preserved). Came in 15 days. Bought at a discount for 1227 rubles. With the store's photo completely coincides, the laptop will not enter (maximum tablet). In general, the backpack is quite compact and for everyday movements. It worked for me. Recommend!
Long sent, but as sent came quite quickly, not considering the delay in Russia. Not crumpled, the color is exactly the same, the keychain is included and as a gift a rubber, a trifle, but Nice) for such a price is excellent all
Everything is fine! Arrived in 2 weeks!
Very cool backpack, roomy, beautiful and well sewn
Perfect really top
Quick delivery and a gorgeous bag just as described and like the picture. Will definitely do business again with this store. Highly recommend!