We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Item received well packed and in good condition. Product is nice.
Is great. My son has loved it. And came very quickly.
Smaller than expected but very nice
The bag is just a bomb. Seller recommend at 100000%. Delivery about 1 month
The backpack is excellent, but they could pack better. A little crumpled.
Backpack beautiful. Without any defect. Well packed, and well crafted. Has good finishes. Full pockets inside. Included USB cable to charge cell. The handle is sturdy and a great material. The feiche bag that can switch between right and left is iron. And very tough. Very happy with my purchase.
100% recommended store
Very cool. Same as in the photo. All right. All right.
Great product we hope it lasts over time, free fast enough.
A little bigger than I expected, but otherwise it's fine.
Backpack fire, to Tatarstan 9 days delivered quickly, received in the Mail, another bracelet, attached to it, on the electronic SMS constantly comes to inform the store where the parcel is sent.
super all ok
I love it, I recommend buying it the shipping is very fast I arrive in a week and it is very nice and perfect to carry it on, I really loved the cremaerlla with that blue Touch and the usb input with your cable to connect to the external battery and power to charge, also includes a gift bracelet
Супер, рекомендую, качественный. Удобный, полностью соответствует описанию.
It's just what I expected. A small backpack to go to work every day and carry the necessary things. Thank you very much.
Cool backpack! Fast shipping!
Amazing backpack! At the size of not many more barnets provides all my needs. Quietly fits lunch box, tablet, power-Bank, which provides USB output outside the backpack, documents and a bunch of different trivia. 6 sections plus a small pocket on the belt. The belt can be crossed to a comfortable side. The password for the lock can be set arbitrary, but only when the lock is already open. Of the minuses only strongly slides the belt on the jacket, it will be necessary to come up with a non-slip lining. The design is laconic, but for me the color of the zipper is too shiny. But this is if you pick up. Won for a cent, from which it is possible to judge the honesty of the store. Track tracked. As a gift, there was a simple bracelet for girls.