We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The store is not fair, ordered 2 orders, sent type 2 in 1, but one but. Came in the end of one order in total. The parcel had to weigh more than 100gr.
Very pretty, the bad thing was that they arrived broken, however the store gave me back the money
Glasses are beautiful, excellent frame but .... During transportation, the glass cracked, it's a pity that you can not fix it. But still I will order another pair, well, I liked it very much. The store is not responsible and immediately upon receipt of the claim agreed to a refund.
Glasses are super, but packed badly burst over the arch, upset, well, thank you anyway.
Very beautiful! Loved!
They arrived much earlier than expected. I really like. They fit me great.
This is a very nice article. I'm happy with my purchase
Glasses are cool, stylish, on a metal basis, with plastic lenses, light and convenient to use. Chose in Green, T. K. It is useful for sight. To these glasses perfectly approached chains for glasses of golden color (see the photo) and only received with natural self-color unakit. The view through the lenses is clean, clear, the view is wide. But for a bright sun it is better to choose the glass darker, which I will do by the next summer. The landing on the nose can be adjusted. I did not communicate with the store. Delivery-1,5 months. I recommend to buy.
All is well. Thank you
The glasses are completely normal and do not resemble the description of the image is deceptive and I do not recommend buying Doro others
Thank you, very beautiful glasses, comfortable, very satisfied with the purchase.
Fast shipping. Nice glasses.
Glasses are cool, I liked everything!
Everything is fine
This style is the very reason that got them.
They are beautiful no doubt full my expectations came in a bag but protected I get well care and I get super fast I calculate 2 to 3 weeks or so I'm from veracruz mexico
The glasses came whole, in an inflated bag. As in the photo. Only the arches are curves, look in different directions (
Quick, cool. I'll take it on the face =)
So comfortable and looks good to. Thank you
Glasses are the right photo of the store, look worthy. But the packing just NO!! They came in two cellophane bags, without any protection, as they came whole I do not understand at all
Perfect as the picture I recommend
Shipment slightly packaged, glasses without security only packaging foil, should be at least film bąbekowa