We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Not yet used but it looks goodFast delivery I love
I thought it would be better, but it's not that it's too bad either. Acceptable
Thank you very much, a decent store, I wrote to him that it didn't arrive, he sent it again and it really arrived, a decent and honest seller
Not bad for the price
Ordered #01. It is hard to stew, but it is already good. The dark color is a little red, I think it's okay for this price
so beautiful thanks to the store I love it I recommend it to everyone
This is the number 1I am ordering again because it is a very good productThank you
The light contour came broken, the package crumpled
Arrived early. very happy, packed carefully.
Simple and precise Application. A little complicated to blur for a "natural" rendering but I'm not a pro.
SuperRecommended and store product!! Delivery 4 days earlier than the lunch date!
Tone 3 in the Ministry of Art.
Looking like the store's picture
Very fast delivery. I recommend getting this!
Expected slightly different colors. And so it falls on the skin well, there is no unpleasant smell, it extends. Thank God arrived not broken
It was broken but still usful
Arrived at the new mail. the color did not fit me much. I recommend it.
The store is great! Carefully wrapped so that the product does not damage. The goods arrived before the deadline. I have already managed to check in use, I will definitely order more and only from this seller!
Does not reach the well-known nonsense, but quite a good means for sculpting.
It's perfect, but the color is a little different
The color is red, rather pigmented, I haven't used this before, so I can't say more. I recommend the product and the store.