We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The goods arrived before the stated date. The seams are smooth, the threads do not stick out. There is no mention.
Great bag! There is a slight smell, but I think it will err! Thank you fast shipping!
Very nice and big.
Cool, very roomy, like it, thank youFast delivery, arrived in the combined package.
I liked the bag. I didn't even expect it to be so big.
Ordered 25.11 received 17.12 The bag is excellent, the material is wear-resistant, large capacity, no defects found, thank you
The bag is cool, liked, roomy, the color thought will be dirty pink, but it turns out to be dark beige
Loveeee it perfect school bag fits my laptop
Nice bag. Recommend
Everything is fine, large and roomy)
Handbags are cool, I take the second. Roomy, comfortable. In rainy weather will not wet, all the contents remain dry, and it's great! I wear it in my hands and on my shoulder. Seller clever, sends quickly, delivery is also fast. I'm happy!
igual a la descripción, muy bonito, bien cosido y aunque venía plegado apenas está arrugado, llegó a Valencia en 8 días. lo recomiendo
23.08 made an order 6.09 took in the mail. Bag high! Well stitched, very stylish. Came in a pollen and a package. With the store did not communicate
12.08 ordered. got 24.08! it's mega fast! the bag is in perfect condition. the smell was absent! everything was whole! the thread couple was.
The size is much more than it seemed, quickly as economic, but very much even simpotichnaya, thanks)
the color is lovely exellent size exactly as described
the order arrived today in good condition and good packaging
I love it!
Cool bag, large capacity is also good, the material itself is cool not getting wet,
Handbag unexpectedly really liked. Sewn neatly. There is a small smell, which is not critical. Will fade. Quite roomy. I'm happy.
Cute bag, roomy. How strong, we will check. Delivery in a week, well packed.
A chic bag is comfortable but I want to buy another bag separator would be generally convenient, but in general it looks decent
Bag conform to the description-thank you to the store for the small Anse scarf as a gift
Thank you so much! The bag is cool, fashionable, light, very roomy. Suitable for work to walk, and for shopping. Hit the speed of delivery-12 days!
fast 2 weeks delivery, pretty