We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I ordered shoes for the first time. Everything came up. The color is wonderful. A beautiful model for spring. Comfortable and beautiful. Very happy.
I received the parcel quickly. It was packed well nowhere nothing was crumpled. the shoes look very cute. The size approached. thanks
Labai ESU patenkinta ačiū. Rekomenduoju
On the foot of 23,5 cm were slightly free, the leg is narrow. If on the elastic, then when walking fly. On the bare leg of norms. There was a small smell, quickly weathered. The shoes are cute, the heel is steady, soft, comfortable.
The shoes are very beautiful, look like in the photo, thank you very much!
Very nice love it perfect fit.
Duge garni shoes for the pelvis
Read reviews and ordered the size in size, approached, but only-only, I hope that they will stretch. Heel square, buckle metal, very yellow.
Beautiful shoe, is as described and the shipment was really fast, the size is also correct. I recommend this store more... thank you very much...
very comfortable. beautifully made. perfect just as picture. thanks to the supplier. i love them. shipping took 2 months to Ghana but the shoes were delivered in the right shape.
Corresponds to the description, thank you to the store, I recommend
shoe looks exactly the way it is on display. i recommend the product.
The shoes are beautiful. there is a smell, I hope it will fade.
Finally waited for the parcel, almost 2 months. Shoes correspond to the description and photo. I like, on the leg look decent, comfortable. For the season, perhaps, and enough, and that, not for every day. But I think for a change, it should be. At 38 took (7,5 insole 24,5 cm), usually take the size where the insole is 25,0 cm, but I liked these shoes at first sight, so I risked. I hope that they, a little, in width, will disperse. Due to the sock, the length is enough. But, who has a wide leg advise-do not risk. I recommend the product and the store. I bet 5!
I am happy with the order, I liked the shoes: for a change in the office the most it! Covering fabric, not for the street; the heel is very comfortable and stable 7,5 cm; I have a foot size of 24,5 cm-back to back, but there is hope that they are carried, because. It's fabric. On a wide leg will not fit, because the sock is very narrow, and in width they are also on a narrow leg. The smell is present, but on the winter loggia will fade, I hope.
its a bigger size 4.5 I'll need to get an insole to make it fit
It came as described, it has a strong smell and size is small.
Thank you, shoes liked