We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Same as the description.
Fast shipping Very well protected package Nice item As described Thank you very much
Atrapasol with the tree of glass life and balls hanging and ringing on the outside. I love that they hang, their sound, and the colors they take in the sun. I have another one with butterflies. They arrived soon and well protected Nice as in the description. Thank you, Mr. salesman. I recommend them for terraces.
Really beautiful of the most beautiful effect I recommend fast delivery.
Too Beautiful .. super well packaged .. I'm delighted .. I recommend the store
Excellent thing, the description corresponds. A little less than expected, but still cool. Delivery super-fast-1 week to Moscow. The crackles shine great in the sun. Recommend.
Identical to AD, very beautiful! Arrived super well packaged and protected but the tip two crystals came slightly broken! Delivered very fast!
Delivery in rb-3 weeks. Fully corresponds to the description. Gives beautiful highlights, very satisfied!
Very fast delivery. Very reliable packaging. Pretty thing. There's not enough sun yet. Recommend
Perfect, beautiful. Arrived in 13 days to Brazil
Prettier than in the pictures, it shines with the slightest light up to the greeniest days. Fast shipping. Friendly store mui attentive. It came well packaged but it had a small bend on one of the threads but once hung it no longer shows anything. I wish it was as durable and tough as it was pretty. vendedpr recommended.
It arrived in perfect condition, well wrapped, such as description and fast shipping. Thank you very much
VERY pretty. Looks kinda rich and makes lots of lovely rainbows on my walls.
Item well packed and good condition. Ordered on 27/1/21 received on 11/2/21..
Really beautiful and meets to catch the sun and make a rainbow
3 weken levertijd en voldoet aan verwachting goed en veilig verpakt ook
It is perfect exactly as in the description... Super well packaged with care... I recommend this store...
Embalaje perfecto y es precioso!!! Elegante!!! Más bonito que en la foto. Lo recomiendo!!!!!!