We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The husband is very pleased, soft, comfortable
Fast shipping, shoes very comfortable am very satisfied
Show is comfortable, can be found cheaper in other stores. Message to store be competitive Thank you
The sole is hollow. It won't last long.
Lying, comfortable, well made, the size matches
The size table is correct, but the shoes are small. It is necessary to take on a larger size.
Excellent pins! Very comfortable sit on the leg, look stylish. It is not known how much will last, but for such a price one season is enough. The parcel came earlier than the designated period.
Very well my order was well received. Thank you
Normal slippers, soft to the touch, all synthetics, almost do not breathe, the first insole is cardboard on the ribs of the sole, then it is already sponge with a claim. While I wear a week, I'm hot, I hope for a month I'm not exploiting them all day, at work (construction) I'll get it into another.
11 The size approached 43. Very soft, light, look good on the leg.
Took on 42 Russian 43. Came up perfectly. Delivery is fast, look great, but it's not skin. For your money it is worth taking for work
Shoes chic-soft, comfortable, in size. No demolition, as soon as I received, my dad immediately went to experience. The appearance is the same as in the picture, the convenience is untransmitted.
Delivery is super fast. The sole is not hollow for a long time, the top is artificial another for this money did not expect. at 41 took 43 came norms. In general, they, they
The size did not fit. Autumn is small and narrow. unfortunately.
Very happy very satisfied very fast
Very nice, very soft to wear, size (EU) is purrrrfect! Very satisfied!
Ordered 12(46) by 28.5 cm small size, you need to order 47
Thank you very much to the store, the size matches, the moccasins look at the... But.
The sole is very soft, walking is silent. very comfortable.
Sewn decently rubber outsole, came in a cellophone bag strongly pumped. Took on a larger size
Thank you very much to the store for everything, I can not answer for others, but for this money, sneakers fire!