We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Very nice and practical shoes!
The product and the store was satisfied quickly. I recommend
The shoes are very beautiful and comfortable. the one that will buy will be satisfied. thanks to the manufacturer and the store.
The customer received the costume of maidab and the best praise to God to imagine my response to this request without commission and follow-up to deliver and ask for your full request, God willing,
The shoes are good, but the sole is too thin
Very nice but they were small even so I used them asGift.
Ezt vártam, nagyon jó.
They're very pretty.
Very satisfied with the product, met my expectations!
184cm 75kg. It's a 280mm body size. The width of the shoes is large, so it is comfortable.
Very nice shoes.
They 've arrived very quickly. Comfortable and fits well. I 've tried them and recommend them.
Excellent and came super fast
Well I like perfect size
This is good.
It was well received. Thank you ~
Shoes are not made as wide for the feet, as our shoes here... So they are tight on sides.
Nice shoes. My husband is delighted.
Very, very much. Recommend. All as in the picture and color and appearance. Soft, comfortable slippers. The sole is not thin, the inside is soft, pleasant insole. Size 13,5 for foot length 29,5 cm Russian size 44.5-excellent. On the length of the foot 30 cm, the Russian size 45 does not press, but Butt. The length of the insole is 30 cm. The store sent quickly. Delivery to Novosibirsk 2 weeks.
Excellent, perfect size grid. Comfortable-beautiful
Light and beautiful Excellent workmanship
It came quickly, the size of super approached. Thank you store.