We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
It came quickly, the size of super approached. Thank you store.
Good shoes for the summer. At 42 size, took 10,5. Approached just right, as in the table and written.
Shoes really top and very comfortable? In any way conforms to the pnoto. Measure the foot for ideal size. I recommend this article
Very nice. Thank you.
They are beautiful! 8th size by 25.5 cm leg sat well. Hardly live for a long time, but look-Super.
Very good product, comfortable and the exact size followed the table. Fast shipping.
I wear 45 size. Ordered 48. Just-just. Malomerki.
The product corresponds to the description. Shoes are soft, the size corresponds to the store's grid. Insoles are soft ortaphonic. The goods are satisfied, I recommend to buy
Look good, the size approached straight bullet in the bullet.
Excellent thank you great product and very fast delivery thank you thank you
Shipping is almost perfect fit arrived four key Comfortable: is
The product corresponds to the photo and description
Delivery instant, no more than 10 days to m. o. Razachrava rubber outsole, clearly not durable, otherwise excellent, I recommend the store.
Moccasins-Fire!!!! Soft, comfortable and say so, the design is excellent!!!!! Yes, the sole is kind of thin, but honestly not particularly felt. Excellent!!!!
Very soft and very excellent
They look cool in the live, but the shoes are small: (I wear 42 size and ordered 42 size, but here the fingers are crocheted and it feels like 40 or a maximum size size. Unfortunately it will not work and will have to sell. Therefore, buying take better for a couple of sizes more.
Good product and excellent store
Good article as advertised and delivery time much shorter than the estimate.
Very fast transit