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We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world
Arrange your return for a full refund, we've got you covered with our full Buyer protection
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Got this for my boyfriend and it's been 2 months of consistent use. We've seen his hair become thicker already in the crown of his head! Looking forward to see the results after 6 months of use
I have been using this product for about a month, I and members of my family can definitely see the difference. I just ordered another bottle.
I barley started to using it , I really hope this works, so far I like the fact it does not leave a greasy or bad smell after applying it..
I was skeptical but I tried it . After 3 weeks, I noticed the hairs starting to fill in the bald spots . It definitely works but it takes patience. It won't happen overnight
I'm happy with this product mu hair line start growing in three days thanks to my sister again for recommending this product
I like products that do what it describes. Ladies if you have problems with bald spots or missing edges. I say hurry up and buy. Awesome product that's my opinion. Thank you to whoever makes this product. I pray that you will have much success.
this actually works !!!!!! My boyfriend had certain areas his hair would not grow and he used this daily to grow his hair and wow im so impressed !!
If hair loss is a concern of yours, look no further. My barber recommended this product to me. Noticeable difference.10/10 would recommend
I was skeptical.but after a few months my hairdresser noticed the difference that the part in my hair wasnt as pronounced as before.