We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Very fast shipping. Perfect Seal,
Odd arrived נוראאאא fast
Recommend to everyone, super.
I arrive in a timely manner and is also helping to improve my hair
I hope it will help...
Shampoo is a smell of vanguish. well as narmalna
Arrived very fast in good condition
Will be my second bottle, I had traction alopecia on account of the mega hair and now I have nothing more scalp flaws
best shampoo, but this time i didnt receive my package. but the store refunded it. thank you dear seller;
I arrived very soon and in excellent condition recommended 100%
Shampoo works. I take it a second time.
I do not jam the first time. Shampoo I will leave. 5 s 5. I will and let you know. The hair stopped vipadati, the growth of shvidko. Delivery Tage Duge Shvidka 12 days for Dati Zamovlennya. I recommend the products and the store.
Quick delivery. Very well packed. The store is great. J will write a new recent when j try it. Thanks
Feels pleasant, foams well.
I'll just start using, I hope it works
Already several times I start very satisfied with the shampoo store which quickly shipped product very well packed plus bubble paper and the shampoo is sealed with a plastic around. At least the bottle does not empty. Very good seller I recommend.
The product came in excellent condition, no damage
I am happy about the service. Quick delivery en everything is ok. I wil write a new recent when I try it.
Very good, it leaves the hair more beautiful and soft on top
Packed very securely. As for shampoo, time will tell. I'll test.
It's fragrant and there's no rejection, it sounds very good.
Corresponds to the description and photo. The delivery is fast. The store is great
Only got now I will try
Thank you to the store I will try is I will see esque my hair it will grow I recommend this brand damage the instructions in Chinese is not in English or French
very good, it almost solved my hair fall