We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Perfect! Thank you
Great sneakers, I took 9,5 to My 42, came very fast, packed perfectly!
Super sneakers, included as a glove, light, comfortable, beautiful, recommend
For their price are great for leisurely runs.
Sneakers are excellent. At the foot of 26,5 took 44 the size of the finger does not get the sock by 0,5 cm. And I would take 43 size most likely a finger would rest in a sock. The store is excellent recommend.
We take not the first time. Everyone in the family likes. size exactly according to the table. Strong. They did not regret buying.
The dimensions do not correspond slightly to the table. At foot size 270mm think better take 265mm
Light, comfortable, the size corresponds to the table, one question for a long time...
Very light work in terrific wholesale comfortable
Foot 27,5, came and on the label is 27,5
My weight is 99 kg and for me the sole of these sneakers is simply no. There is no cushioning, quickly crumbling thin cheap insole, the feet get tired after walking and even standing. In size 10, the length of the insole is 29 cm, not on a wide foot definitely. I have a wide stop 28 cm, it's hard to put on the width. Of the pluses, very cool ventilation and ease of sneakers by weight. Easy people are a great option.
Steep, comfortable, light, strong, we order the second.
Good crosses, sit comfortably, light. 27,5 (45) even slightly large on our 43,5. One of the few stores, where shoes are not small, has already received 3 pairs, are worn for a long time. They came to Pyaterochka in exactly 3 weeks.
The size approached perfectly. Foot length 270, ordered 270. Unexpectedly light and comfortable.
All great, but as usual! Not the first time. True dimension table
Well As before the item is perfect.
Not arrived, but refunded
All right. Thank you
Faster as I imagined
Very light, comfortable sneakers. On a wide leg approached. Excellent for the summer, I recommend.