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Free shipping worldwide
Production License:
20220105
Ingredient:
Ginger, He Shou Wu, Ginseng
NET WT:
10ml/20ml/30ml/50ml
Origin:
Mainland China
Number of Pieces:
One Unit
Item Type:
Hair Loss Product
Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Vovionline (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Recommendations
Real customer reviews
33 reviews
100% of buyers enjoyed this product!
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Buy with confidence:
I am testing it when I see the results I will already comment
It turned upside down
Product arrived in a reasonable time, the same as the image, now we just need to use it to see if it really does it with the promise!
I like it
Arrived early, to be tested hoping it works
Is a slightly oily solution that has no smell, much less ginger. Hopefully it has an effect on hair
Comme la description
I haven't tried it yet. Let's see if it works
Very fast merchandise thank you
Well received we will see the result
Arrived well packed without any damage and sealed I will test it and see if it does what it offers.
super good. use it now
Thank you for the fast delivery! NICE! I haven't tried it yet, but I hope it will reduce hair loss and improve hair growth!
The product arrived on the packaging arrived for sure nothing was thrown from the pot, now it remains to be tested if it has a genibre aroma, we hope it works.
Apparently it is the same as what is described, it is small, we will see how it goes, otherwise it arrived on time, I recommend the product and the store Thank you
no Instructions on how much to use.
I received my package between two weeks, no smell but not yet use, the pakage was totally ripe it wasn't damage after use, i will come back to review thanks to the store.
ordered on 15 Feb and came 14 March. I will wait for results.
thank you A +
As described. arrived quickly. packed well. For
A ajuns mult mai reorders decât Ma așteptam,urmează SA îl testez
Fair if it has the effect we'll see if the hair grows
Just got it and I going try it
I received before the date thank you for the delivery man and thank you for the store
i receive my order