We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The bag came in 17 days. Just like in the picture. The bag is really very good. I think that it is really leather, at least, very similar. The only thing that confuses is an unpleasant smell, it is quite noticeable and it slightly darkens my joy from a good purchase. I really hope that it will fade. The store and the goods, definitely, I recommend.
Very nice small handbag. The order came quickly 2 weeks to the Moscow region. natural leather, without an unpleasant smell. The seams are smooth, inside one compartment and three pockets, one with a zipper. on the outside, three with a hood and one with a hood. Lightning all work fine. Appearance is very worthy! At the bottom are four metal legs. I really like it! I will wear it with pleasure! Shop and store recommend!!!
Order placed 10/01 delivered 20/01. All as the description. Genuine leather handbag. Fully agrees with this what the website U store. I am very glad. Thank you sellers.
Ordered 29.11, received in Murmansk 13.01. It was not fast. The bag is cool, then what you need in size, leather, a small smell is. Lots of pockets. But it was overshadowed that on the main zipper the winding broke ((
The handbag is very cute, small, but roomy. Looks like pressed skin. The only thing is a very strong smell.
Very cool bag, all as in the description, the parcel arrived relatively quickly! Thank you to the store, I will order more!!!
Commodity detailed images as the pictures! Really pretty and very good.♡ Same as product detail image! Really pretty and very good♡
Handbag beauty. naturalochka. pleased. more buy.
The bag as in the picture, but i doubt that it is leather, the bag is stiff and worth a stake, there is a smell, the skin is clearly not like, although the tags hang from the spielock-a famous trick. Delivery to peter a couple of weeks. Mixed feeling, expected more, judging by the enthusiastic reviews. Five stars are very conditional.
Bag fire! Very satisfied!! Thank you.