We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Excellent!! My son loves it!
the only reason we were in touch regarding the phone is that the opening is still on your phone or are you guys free for a while to work and the rights you want is a brand name of Office
Very nice shoes match the description, the indicated size is perfect
Good shoes are all excellent. I did not find any. I recommend the store and the store.
Nice ones. For the price well
I got here fast, I recommend The only thing I didn't like is that it comes without a box.
Very light and comfortable. Take 1 size above, perfect, top!
Shoes cool take your size, there is not a big catch, but I think it will fade out on the street
Good value for these shoes, very recommended
אני מאוד ממליץ לקנות בחנות זו המשלוח הגיע מהר מאוד ארוז במקצועיות והנעליים יפות מאוד ובאיכות מעולה ובדיוק כפי ההזמנה שלי מומלץ ביותר לקנות בחנות זו !!!
All excellent size in Russian 42 took 9,5 all clearly approached let's see how they will be worn.
Friends! Many thanks to everyone who took part in the selection and formation of my order-you came with love to the buyer and I am very high price-5 stars! Your fair attitude to work just bribes! I count on your friendship-with respect to E.A. from Ukraine.
The shoe is very nice to deliver quickly thank you to the store
Very fast shipping. Thanks to the store. Nice shoes, nice and flexible. Refer to the specific sizes on the site. Making 44, I took 45, which is very good.
Cute shoes, made neatly, took a larger size.
Very comfortable shoes, my companion is delighted. Especially he wears 48! He's very happy. It's for a wedding.
the shoe length is true to size, if you take a wide fitting shoe you need 1 size bigger for comfort, i bought 1 size bigger and they are a little tight at the bridge and big toe, hopefully they'll stretch a little over time; sadly there is no instep support built into the shoe, however the the shoe is well constructed, with supple material lining the upper and comfortable to wear, the insole lining is removable so you can replace it with a gel insole for comfort. There are no metal eyelet protectors for the laces and the eyeholes are quite small, i would remedy this to avoid tearing the 1.8mm thick three layer upper material. The two colour tone textured outsole and heel is all one piece made of a flexible soft rubber 12mm deep rising to 25mm at the heel, another good reason to replace those insoles with gel. The suede pile is very short and a magnet for dirt but this is still a very good value shoe, pity they don't do a pointed toe version.
The size is not very correct, according to the table, I have to order a 48 European, and with a smaller number, would have been enough, the shoes are very good for the price