We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I order a third such purse! Very like!! Recommend!!! Especially as a gift!!! It's just a bomb!!!
It's too beautiful!
Hello, I received the phone case. Everything is great, I am very satisfied. Thank you very much
Very beautiful Very beautiful
Perfect wallet ! I love it
Corresponds to the description
The purse came quickly, without scratches. On natural skin is not at all like
Great purse! Thank you!
To Lithuania delivered in 10 days. Nice, Nice purse. Not soft. I am happy with the purchase
It's really pretty, thank you it's like in the picture
The wallet is great. Packed well, nothing bent, did not crumble. Many compartments for cards. The color is red. Smells good in skin. I really like to hold it in my hands)))
I got my long-awaited purse! Although this is a "purse" most real, made of genuine leather, solid and very pleasant on tactile sensations! I am very happy to buy and advise everyone who wants to update the purse to buy this model and from this store! The seller is well done, everything is perfectly packed-in a pupyrku and two more bags, so that everything has come intact! Purse and seller definitely recommend. Thank you very much!!!!
Just as described and it came earlier than expected. Thanks so much. I love it
Purse cool! I ordered more! Thank you, very satisfied!
looks cheaper than in photo, but it is o.k.
Looks very good