We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
It is wonderful. I'm very satisfied. I will sent a foto.
Отличная сумка! Жена очень довольна.Спасибо продавцу!
Beautiful! Received at a dizzying speed very surprising. Thank you.
Well received arrived quickly exactly like the description and very nice bag
The bag corresponds to the photo, on the other hand I thought it a little bigger when we see the demo. But time respected. Thank you
Thanks for the gift, but how can you combine Bordeaux, red, red wine with Brown ??? They do not match!!!!!!! I was so waiting for this bag!!!! The packing is very good, but the color is ????(((((will have to buy a paint for the skin and paint the pens in black!
Good leather bag.
The bag is exactly as in the description. Smells like skin to the touch, like skin.
Same as the picture. It has arrived, very well packed, and in perfect condition. I loved it. Thank you very much.
So-So bag, not worth this money
Very beautiful, and fast delivery. same as picture i recommend
Excellent indigenous bag (from a cow), ordered not the first time, but from another store, Siberian winters perfectly carry, previous used about 3 years
The order came very quickly, about a week went. Made neatly, the seams are even, smells like skin (can spray :) ). My wife liked it.
I received my order it's prettier than the photo thank you very much
Fast shipping from China. The item is according to the description. It came safe and sound.
Brought home). The bag is beautiful, but I thought it would be larger. About the skin. It seems to me that it is partly only made of leather.