We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I loved the material and very good.
The bag made me happy. The color is exactly like the photo. Comfortable sections inside, all zippers are neatly hemmed, the fastening elements are clear that they are durable. For its price, the bag is just great, the store is 5 stars and the best recommendations!
Very beautiful bag, fits the description, is delighted fast and neat delivery
Bag Size really שחיפשתי, handles for non-leather General
The bag is great, like it very much
Very beautiful bag, burgundy color according to the photo. Bag well packed and received within 10 days. Very happy
Cool bag, large capacity. Wish that no under bottom intów that zabezpieczają abrasions. Recommend.
Not yet convinced of nature. Leather, I think that the skin, but it is worth its money, I can't say that it is bad, but there is no enthusiasm, normal bag
Very successful color and very beautiful the bag
Beautiful! Thank you
Looks real good. Leather is soft and the color is deep and natural. Absolute value for money.
Good bag am satisfied, true photo.
Excellent bag; Soft, I bought Green-same picture;; Happy out
My bag is beautiful, like're Pictures received my HJ well before the agreed time❤❤❤
Very beautiful, great identical to AD. Wonderful. With internal sharing Soft loved.
Beautiful, great, polished
It's a beautiful I love it very much and the measure and beautiful details
The bag is very cute, but I got caught with a defect. On the accessories, the marriage of the coating, so its surface has a high roughness and can spoil clothes. I will think now how to eliminate it, I'll try to coat it with varnish.
It is very pretty and has many departments as I wanted, it is good material well made