We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Very well processed shoes, perfect fit to German sizes, from real fine leather, highly recommended
Order arrived in 20 days. In appearance, simpotichnye, with the smell of the skin. The size approached, chose according to the table. Slates are stitched, and glued and this is visible in the photo. Rubber outsole and soft in moderation. Let's see how they will be worn. Shop and store recommend!
Delivery to Kiev by new poshta 18 days in the national team parcel. Packed perfectly. On the leg sits perfectly. With the size of my 44th guessed. Yes, I wear socks. Heat, but you can't go to work barefoot. Thank you very much. Recommend.
Very comfortable sandals. This is how they look on leg 24.5, width 10. excellent packing. Thank you store.
Delivered everything quickly. Thank you for the gift.
Everything is excellent
Good sandals! my husband liked it!
The size corresponds. very soft, comfortable. stitched with a thick thread.
Comfortable sandals. I order the second. I'm not sure that the skin is genuine. Came very fast, packed well
Sandals are super, the top is leather based on fabric, the insole is made of fabric, probably will not last long, cracked. Foam sole. I wanted to be firm, but this one is very light and soft. For 1500 R it is better not to find, we have such 2500. Look great, for the season is enough for sure, I hope more! Size 28 cm, 44 Russian, fit perfectly. Packing is very good.
Sandals are soft, the sole is normal, not wooden. My husband liked. the store is sociable, he himself wrote, asked if the size was right, packed well, added a gift,
Very I podobają, original delicate peel, stitched solid company. Recommend
Ordered 15.05, received in Sochi 29.05 in Pyaterochka. The store is super, very responsive size is my 40-41, sent a photo of the foot on the ruler. Sent 42 size, just approached. Sit tight!
As described, very excellent packaging, the store is very interested person asking you for some details before shipping
Excellent והגיע time
Satisfecha con mi compra
In the Sverdlovsk region came in 18 days. My husband is happy. Thank you for the gifts. Looks not cheap. Advise
Everything is fine for 43 R ordered 11, everything is suitable, they are still adjustable and 41 and 44, delivery is fast, gift socks
Great sandals! We reached Novosibirsk in two weeks with a small one. Most importantly-very light and comfortable, on the leg sit comfortably (they will update a little at all as on the leg are made). In appearance, the top is genuine leather. As a gift: vizulka two-sided :))) -purely symbolic. It was packed as a fragile product in a powerful Aeropak-it was possible and it was much easier to pack, it was straight insured that sandals were not crumpled. ;)) I'm happy with the purchase, I recommend the store.
Thank for quick shipping thanks for gift have a nice day