We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The jacket is super, I'm delighted, also for such money (2300₽). I reached very quickly, a week and a half to Moscow. The store sent the jacket on the sixth day, but it was worth it. On the volume of the chest 104 came XL, height 152.
Cool jacket, dense, warm. I think in winter under the sweater you can safely wear) my size C, jacket size L. Recommend!
Coat jacketVery cool. Let us see what happens when wear it
Excellent jacket for a nice price! The material is dense, the hood on the hood is removed-suitable for autumn, and with a pool and for the winter, as the jacket is not Thin + dense material. Looks like all 100! On the parameters 88-60-90, height 165 size M came up perfectly.
The jacket is just super! The store sent quickly, the parcel reached before the specified period. On the growth of 168 took M, sleeves are what you need, not long. Purchase satisfied
The jacket is just fire!!!
Cool jacket. Size XXL approached 98-70-108, height 174. Full length sleeves. The only thing came to the post office, although I chose to stop
The jacket is gorgeous!!! Such a beautiful, comfortable, warm, just class! Plus as a gift an elastic band for hair) nice) Thanks!
The jacket as in the photo, excellent, the size matches, went to the dew 46, height 175, straight as poured. With the store did not communicate
The jacket is excellent, accessories, fabric, seams-everything is super. A beautiful Hood, in general it looks stylish and expensive. Well, of course there was the impression that it is really warm) I recommend!
The jacket is good! I reached Ulyanovsk in 10 days. Thanks to the store, sent quickly at my request.
Cool jacket, I liked it, that's only on the advice of the blogger with the same parameters as mine, it turned out to be great for me! 90-70-95 it was necessary to take M
Very cool jacket. Warm, voluminous. Fur can be seen that artificial, but not washcloth. There was a parcel about a month
A good jacket, everything is sewn neatly. At its size S, ordered M, everything came up
The jacket is excellent, warm, beautiful, I really liked it: on og-90 from-'80 ob-102, everything came up. Thank you very much!!!!!! Present rubber for hair.