We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Bag great. Very convenient. Long szeleczki for handbag allow you to carry bag for shoulder or in hand. Sensational hanging suspenders backpack, not to przeszkadzały. Locks are smooth, not zacinają out. Stitching strong.
Perfect. Perfect match.
Well received and well used all over the world.
Well made bag. Rucksack straps are flimsy though keep coming completely undone. Plenty of room in the main pocket and lots of pockets for further storage.
The bag has a excellent material. Exceeded my expectations
I’m so in love with the bag. It’s absolutely beautiful and lovely....I strongly recommend it . Thank you store...
As seen in the photos
US the bag is beautiful! Polished, light padding. Came the same description
lost package in transit and sellor refunded the complete amount...
I liked it very much! Comfortable, roomy, flat.
These straps are beautiful, very bright. I loved the backpack, she is much more beautiful in person. I ultra loved.
All in the largest fine. Nadspodziewanie fast delivery and a goods well protected against ewentualnym zniszcze niem. I am very glad. Goods consistent with the description.
very good thanks
As in the photo.
Very nice bag with several compartments. The colors go well together and the delivery was fast. The bag arrived intact. I recommend it.
looks great, bug and fits my 14" laptop
Very nice, to see with time the solidity
I'm not sure that the waterproof, and so in general the description corresponds.
Corresponds to the description. Looks good. There are warmers in the form of uneven lines and sticking threads, but this is not critical.
Handles made of highly sliding material, otherwise there are no
Very comfortable roomy backpack
Good backpacks, ordered a second and was not disappointed
Great backpack. Looks very decent. Good fabric. Lots of pockets. There are two compartments inside. Handles for carrying in the hands are too big. If the height is not high, then you need to keep in mind. Great store. Sent very quickly, came in a couple of weeks.
exactly as describe and pictured
The size of the bag is as described. The color is beautiful. The material is very thin. I thought it is a stronger bag.