We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
With the size did not guess. Sneakers excellent
Sneakers are very cool, according to reviews at 39 took 9 and was not mistaken, there is no smell, the order came in 3 days from the moment of order, delivery by courier. Delivered directly to school because. There was no one at home. Well, in short, I really liked everything
Ochen ponravilis botinki, rozmer podoshol for nogu 24.5 cm. Super, rekomenduju
Beautiful shoe quality medium I measure 39 Europa leg length 24.5 cm took Measure 9 of China שתואמת learning 40 europa 25 cm are Sitting Bull comfort Need to take half-measure more than שלובשים normally It's really fast within weekly and a half
The parcel to Almaty reached in 40 days, sneakers of very good quality, without extraneous interference, the sole is well glued, on the leg look very neat, on the leg 23,5 cm. Just right. Thank you very much to the store.
Very class, with a rosemer guessed!
Came relatively quickly, the quality is acceptable, be careful with the size, our 38 ordered 39, were not enough.
Very cool sneakers. Delivery a little more than a month. I recommend.
Wonderful sneakers. In size (on the grid). Comfortable and perfectly sewn.
Reached in good form size 40 by 38 perfectly many thanks
The product corresponds to the description, Seller recommend thank you very much sneakers cool fit on a wide leg Made neatly parcel came in a month
Excellent sneakers, threads do not stick out, made on conscience, I really liked! I wear 38,5-39 Russian, I ordered the ninth, 41 is written on the sole. There was a month with a normal track.
Cool sneakers, light, comfortable. At its 36 took 37 size. Thanks to the store for the goods!
Sneakers are very good. But I was wrong with the size. The leg is 24,5 cm. Took the size 9 (on the sole written 41). It was possible to take a smaller size. In the autumn with a toe will be just right.
I am so happy. The sneakers are very cute.Fast shipping
I advise, the goods are super and the store too :) came shoes quickly, all quality and without marriage! The size is small.