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We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world
Arrange your return for a full refund, we've got you covered with our full Buyer protection
Buy with confidence using the world’s most popular and secure payment methods
Excellent Product Simple to install and very efficient
The camera is very good. Very fast shipping. The only downside is that there are other pages that sell the same camera four euros cheaper
Great cost X benefit. I had already bought another 2 and now I decided to buy 4 more.
Everything OK, but I 've seen other pages that sell it cheaper
The camera is good, connected the first time via Tuya
Good camera
Good product, good image, good cost X benefit
Very bin product. This is even my second order of this model. Very well packed. Arrival in 10 days.
The product came well packed. Delivery was fast, in 24h I already had my order. The store is considerate. But I haven't tried the camera yet so I still don't know if it works or not. I will install and then come back here to give more details.
Quickly connected, smart life app, two cameras and both without any complaints, thank the store.
In accordance with my order. Works perfectly.
Good only took a long time
Very good, works as described. I liked it!
Great camera, I'm breaking up, clear image, all functions work, it's just a gift for that kind of money.
Great camera. Took to watch the cats while away)
I missed the three dots on the top right of Tuya app. it has more settings under that 3 dots. thankfully store send me a demo video about how to set up video recording properly. everything works now. very good seller!!
Newly tested, it goes great. Very good definition and easy to install.
The camera arrived quickly, the package is whole, everything works
The product arrived in good condition, soon I will do the tests ..
Marchetrès bien. Installation facile
Not checked yet, ordered 2 pcs, arrived very quickly.
I am satisfied with the product
Camera for your money what you need. There is IR backlight mode. Microphone SD card all works. Without backlight, the matrix is quite sensitive. Photo attached
All works
It arrived in two days of delivery and abandoned. It's a 5pin that's easier than the one sent from Korea. If you plug it in without a power button, it's a raw charm that comes in? And the cable is short, so the installation is hard. I think I should buy separately. I used a lot of smart home products like this, so it was very easy to install. Just harmful to the heart. When I tell the dogs, the cat comes and stinks and overcomes, I buy a few more and install them in every room.