We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Everything is super.
She is cool!!!! I'm U delighted))
The bag is just delight. Average. The store was not contacted on time. I recommend both the seller and the handbag
Fast shipment and delivery, well packed, my wife liked it, thanks to the store.
Thank you, excellent handbag and fast delivery.
Delivery is fast, packed well, the bag is roomy enough, a piece of leather is, and the skin or not I do not know (I do not understand).
Very good, like. Lightning delivery to Mo. All is super, thank you!
Bag good, but not Oh. The full amount does not pull, and discount is. Delivery to your door, fast.
Good bag, did not come in a box, but normally packed. The hardware is solidly. In general, happy. Delivery very fast, four days.
Love the bag. Its color and design are perfect.
The bag is very beautiful, came perfect packs without blemish just like the photo would say even more beautiful super glad recommend the store
Good, cute bag, perfect for my size. But, unfortunately, at the front of a small scratch is not critical. There is a piece of, similar to the skin. Fast shipping. Will still buy in this store. It's the second bag
Nice handbag! Well packed.
I liked it very much! Just as in the picture I advise, came 13 days before Israel
The handbags correspond to the declared sizes. I did not expect it! Delivery is very fast!
Fits all OK. Like again
Small, neat and at the same time quite roomy. Looks 10 points!
Excellent bag delivery to Hmao week from Moscow sdeck
Nice handbag. Baby, But roomy Came quickly packed soundly
The bag came very well packed. All handles, accessories, covered with protective film. Even the smallest parts are covered with film. Just great! The color is exactly as in the picture. Deep. I was worried that it would be blue, but it's as it should be. Quietly replace the black bag. I recommend to buy definitely.
Very good product. Recommend