We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
It's neat and pretty. I like to take it lightly. It's leather. I think the delivery takes about 10 days.
Bag cool small but very large-capacity elegant and beautiful to match the description and photo my favorite company
I liked everything
Like the photo, arrived perfect without defects.
It's very beautiful, just like the picture, arrived in perfect condition and in no time
Very beautiful, recommended buy
The handbag came very quickly, worn to the entrance. Packing at height. Box handbag Corresponds to the description., looks cool. The skin is unlikely to be natural, all seams and joints behind the waltz. The smell of the skin did not feel. The handles are fully metal, I recommend the store's skin at the top, quickly and very quickly.
I liked the handbag, ordered as a gift, everything came well packed-two packages, a cardboard and another soft wrap, the bag came without damage. Came the order a little late (for two days), but the promised delivery time fell out for the weekend, maybe so it turned out, still pretty fast. I'm happy with the purchase, I recommend the store.
The spouse is very pleased
Everything is super.
She is cool!!!! I'm U delighted))
The bag is just delight. Average. The store was not contacted on time. I recommend both the seller and the handbag
Fast shipment and delivery, well packed, my wife liked it, thanks to the store.
Thank you, excellent handbag and fast delivery.
Delivery is fast, packed well, the bag is roomy enough, a piece of leather is, and the skin or not I do not know (I do not understand).
Very good, like. Lightning delivery to Mo. All is super, thank you!
Bag good, but not Oh. The full amount does not pull, and discount is. Delivery to your door, fast.
Good bag, did not come in a box, but normally packed. The hardware is solidly. In general, happy. Delivery very fast, four days.
Love the bag. Its color and design are perfect.