We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The viglyad is worthy. Material is not cheap.
The bag is great, as described. The shipment is fast, respect the store.
The bag is cute. Description corresponds. The delivery is fast. One moment-packed in a bag. I kept the shape during transportation due to the fact that it was stuffed with paper. In the process of socks, I will add feedback. While I'm happy!
Very nice bag, good goods, arrived well packaged. very satisfied Thanks
Very pretty bag
I am happy with my purchase the bag is like in the description very pretty
A wonderful bag. I recommend without a doubt. Buy and you will not regret it. 100 stars. I recommend the store and the product
The bag is super!!!!!!
I liked the bag! Perfectly made, for such a cost: the lines are even, the accessories are golden, beautiful. Packed well, did not crumble. No smell. Delivery to Kamensk-Shakhtinsk in 11 days! I recommend to buy!
The bag is 100% as in the pictures.
Handbag fire! Delivery by courier oochen fast! Thank you store! Everything is packed at the highest level!
Exactly like the ad, Arrived early, the store sent fast and well packed recommend buy with it.
Really beautiful hand bag. It arrived on time and very well packed
The bag corresponds to the description. All locks are working. Packed perfectly, nowhere crumpled.
I liked it) I thought it would be a little more, but it's compact, for my needs it will do. Probably the girl in the video with the bag is miniature by herself, so it seemed to me) packed very well, thank you very much
You're so good.
Beautiful and wonderful not large size
Bag-Fire!!! I recommend definitely. Stylish, comfortable roomy!! Thanks to manufacturers and store. Delivered earlier than promised time. I will buy in this store still necessary.
Received. Well packed. Like in the picture. Delivery to the door. Thank u
The bag is great. Exceeded all my expectations. Looks small, but it turned out to be very roomy. Advise. And came to the Leningrad region in just a week.
As always excellent!
The spouse is delighted, a cool bag, looks great.