We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Beautiful leather bag
Beautiful bag! I liked everything about her! Happy as a boa constrictor! I'll order one more soon. The delivery is like a week, fast!
The bag is chic, looks cool. This is the third bag bought in this store. Worn for a long time, the skin does not wipe, do not lose its original appearance for 2 years. Delivery in less than a week. I recommend the store.
The bag is not big, but everything that needs to fit into it corresponds to the description and photo
I'm absolutely delighted! Made very carefully, there is nothing to complain about.
The bag is great, everything is fine, there is nothing to complain about
Fire bag, for that kind of money is generally Super! On sites 5-1000!!!
A pleasant purchase. Medium size (not mini option). Looks decent. Does not smell. The inscription is slightly erased-I am not critical. The thread does not stick out. The zippers are serviceable.
As always perfect, all my bags are from this store, this is probably the fifth in a row
The bag was delivered very well packed, nothing was crumpled anywhere, handles and locks-in a separate package, the bag is beautiful. Despite the small size, very roomy, deep. There are no scratches on the accessories. Very satisfied with the purchase
All Super thanks
Full compliance with the store's photo. Light, beautiful. Looking forward to the summer to update.
The bag is the same as in the photo, came quickly, the only negative that came quite to a different address. Seller recommend
The handbag is gorgeous.
Bag charm! Forced quickly. The price is best at that time))
Thank you! Bags lovely! Delivered within 6 days to the Moscow region-brought home, pre-called.
The bag arrived very quickly. I did not communicate with the store. A little harsh, very polisno looks.
I this bag bought at present, so the photo not unpacked. Buy the fifth bag in this store, so the trust. Small handbag. Color Blue I chose. Leather split leather. Have shoulder strap.
Delivery 11 days-track. Match the description. Thank you very much!