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We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world
Arrange your return for a full refund, we've got you covered with our full Buyer protection
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This shade is perfect bought several colors! Very beautiful with brightness and coverage! This color is the 14 beautiful!
Little durable
Everything is OK
Very nice surprise! The shades are beautiful but above all pigmented. The texture is velvous, slides and degrades perfectly between them! These greas are a little revelation! I will buy myself other shades.
The product check with the description, spin
ltem as described ,
Very beautiful the precious color
I love it
Tone as photo
The pink shade comes damaged The pen neither rotates neither down nor up I had to put it right with my fingers
Color as picture, very cute and good to use
Recommend
Really nice color easy to use
Haven't opened yet
Color really beautiful
It took me a long time to arrive, but it arrived, it is very nice, well packed and it complies with what the description says, the very beautiful color. I recommend this store 200%. Thank you
Pleasant shadows. Blending well. Matte. Like the effect. The only one, when it is very hot, by the end of the day they can slightly gather in the fold of the century.
Cream shadows with excellent pigment and a small Pearl, do not look cheap, the texture is light, blending perfectly. The only minus is that it is necessary to very carefully open and close the cap so as not to damage the shadows, especially at the beginning, because the tip of the shadows is not completely removed inside. Delivery is fast within a week. The store Thank you.
The eyeshadow sticks are pretty colors & go on smoothly. I will have to try them out to see how they wear.
in store photo it looks light brown, or at least brownish color. In fact is skin color, you can barely see it on eyes... so I will use as concealer instead. Too bad
Super pigmented .. glides , easy to apply .. I love them ..
Fat shadows, great pigmentation
Very nice color
02 was out of stock they contacted me and sent me 15 instead after they helped me compare the colors. i love the coverage and the pigment!