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We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world
Arrange your return for a full refund, we've got you covered with our full Buyer protection
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really loved the bag. it does fit a 15" computer.
Delivery was delayed. The bag is huge and has many pockets. The bag arrived with the set of four pins. They're so cute!!
The bag came in whole, well packed, in real life it is more shapeless, there is only one small pocket inside, things, tablet or notebooks for example, can not stand in the bag, roll to the bottom, had to put down a hard writing tablet to shape the bag and prevent things from moving on it. In general, normal base bag, would be inside more pockets or split into two compartments and more stable shape, would be better, decorated with badges and keychain.
Arrived in a week! It's the 3 time I buy, the bag is great! Great to go to university, books enter and does not weigh! She has many pockets outside to put what you want, I love her!
Canvas bag large capacity, very pretty and compatible with photo. Highly recommend.
Very nice and big, it fits everything. The frog is super tender
The bag came dugé schvidko!! I did not sell it. Bag yakishna, threads did not stick out
I love it! arrived in less than two weeks and it is exactly as the description says. :)
I'm just locked up, I think I'm good.☺Дудуно но місміс
The bag complies with the description the zipper does not close the entire bag. The plush tie supplied with the bag is broken very quickly
Very spacious! Fast shipping. I love the little frog <3
Came so fasttt. It can fit my Mac perfectly with enough space for some notebooks. There were some bits of thread sticking out but not a big issue. Other than that I loveee ittt.
16dias, I didn't expect it, the frog is quite a hit I Love thank youIt has long adjustable and short hand or shoulder handles is very good
The bag is equal to the picture, very large, fit notebook, computer, bottle, etc. very fast shipping to Spain.
The bag is cool, very large and comfortable. The threads stick out, but it's not critical
I'm happy with the bag, I took it for the slim, everything goes in, and even more. I really like what many pockets. I recommend to buy.
It’s shipped so fast ! Perfect for a student! Everything fits surprisingly good. Highly highly recommended!!
The bag is amazing! The store sent the bag very quickly, the bag came in about 3 weeks, about 3 weeks. The bag is good, large, roomy, there is an inner pocket, the fabric, like, waterproof, the frog is beautiful. I really like the bag!
Got here 2 weeks earlier than expected. The buckles on the strap are purely decorative and the zipper is not stitched all the way across, but I'm not sure if it's supposed to be that way since the end does have a nice metal weight. It was covered in loose threads, but it doesn't seem related to the stitching. I thought the sides were reinforced, but they are actually extra pockets, so it's more space than I thought it was. Overall it's a really nice bag and it fits all my stuff. Not a huge tote and not tiny either. Will make a perfect work bag.
The bag received with a delay of 14 days. For trips for products-very convenient... Light and if worn over the shoulder, it does not interfere and the weight is almost not felt, similar to the backpack. In general, I'm happy!)
A good shopper, but there is a smell (you need to wash necessarily) and stuck out threads. For such a price the goods are normal, if worn out, you can order a new one .. Lightning and locks made of bad metal, will blacken quickly, it is better to cover with varnish or something else. Come quickly, but with marriage!
Bag beautiful and comfortable. לדעתי missing where cells. It is very cute for work.
I love the bag, it's accurate, very wide.
The bag really liked, the size is comfortable, the fabric is dense. Description exact, with the store did not communicate, the parcel came quickly. On the pocket, I attached a small decoration.
Pros: It's a nice bag! The strap is adjustable, the bag can hold a lot (good for a small grocery run or for casual events), and the two outer pockets hold small items nicely. Cons: Unless you carry a laptop in it, it does not lie flat against your body while you are wearing it the way it does in the store's pictures. I also wouldn't put anything too heavy in it.