We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I LOVE IT!!! <333
Great for the price, fast shipping. Very happy with the bag, just what I need.
I liked the bag. I chose to wear a laptop. Light and durable. I would like that there were buttons or some locks on the pockets.
Beautiful bag and very big I got a laptop a book a book a wallet a drink with a snak of everything! And the super useful pockets to segment everything I wore seems very comfortable unlike other bags that filled with the same amount this weighs much less and the color is nice is a cream color is the same that in the image I really like the only one against is the shipment that was rather slow. Otherwise very good
I'm in love, it's too big and fit a lot of things!
The bag is easy. It is sewn a kind and in a kind of a multiple. The store at the subarunok poklav rizinka)) came for 3 types.
Пришла достаточно быстро. Сумка действительно классная, очень вместительная, при этом даже нагруженная не выглядит громоздко. Выглядит очень стильно, даже подумываю заказать такую светлую ещё. Однако, если нагрузить сумку, из-за не очень продуманных ручек, будет резать плечо или руку, в этом плане нужно было делать либо более плотную и широкие ремни, либо специальные накладки для плеча. А так по городу бегать с кошельком , документами и ключами-супер
The bag is good. Zchiti Garno, colir has a photo. Delivery more than 2 tizhniv. I'm pre-war, I recommend.
The bag came a little less than 2 weeks. Everything, as in the description. The fabric is very pleasant. The store put an elastic band as a gift)
product exactly as advertised and super cute. came over 10 days early so that's a plus! no weird smell
A beautiful, strong bag. The color is very gentle, creamy. Everything is whole, without marriage and foreign smells. I recommend both the product and the store.
Muy buen bolso, recomiendo vendedor
Dense light bag. Everything corresponds to the description. Purchase satisfied
Fully corresponds to the description. The color coincides with the photo, the lining rustles. Outside there are 4 Pockets "open", inside one with a zipper, small. Cloth is dense, cotton handles. Recommend.
A good bag, corresponds to the photo of the goods and description. Attached is a good fabric belt. Roomy, for study or work is ideal. Put all the little things + a bottle of water + a container for food!
Took for school, roomy, locks work, does not smell, for the 9th grade, to school will go, add
The portfolio is cool, I did not find any flaws. Inside there is a pocket on the side, outside two pockets on the front and on the sides.
Come quickly. Good material and inside. Looks beautiful and not too big. Im happy
Perfect, very light bag. We can put his notebooks, computer .. There's all the room for! Thank you for the chouchou!