We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The order was made 06.05, received 05.06, although originally the date stood at 01.07, the order for a long time, yes almost all month stood in one place, without movements, I began to worry he said to wait 10 days if he doesn't come back, he'll pay you back. But everything came and I'm glad, I liked the hat, as in the photo, simple, light, but slightly large, the ribbon up sometimes, it seems because of what I'm and the tape does not stretch and it has to rise, the tape keeps the shape. In principle, the purchase is satisfied. Seller recommend.
Beautiful for 11 years
The hat came without a vacuum, but it's not crumpled. Everything is fine!
Good qulity. No smell. Recommend. As a gift, two elastic bands for hair. Thanks))
Excellent hat) I'm very pleased. I ordered another one of the same more.
Excellent hat, pleases that the bow is easily removed, you can change the images
A wonderful hat, only not much is small
The hat is just gorgeous, I'm very pleased. Take it will not regret it! The parcel went on a month
Came neatly packed and two rubber bands as a gift. My granddaughter really liked it.
pretty straw hat got slightly bend from shipping. Hope steaming would help it become straight again.
Hat really beautiful recommend everyone necessarily buy second
The hat is good. As in the photo. A little too big. At any impulse of the wind flies.
The hat is good but crumpled on the way. I'll try to fix the ferry (((
Отлично , спасибо большое
The goods came, thank you! Very good, I like it, I recommend it.
The hat came, the delivery is fast, not yet measured, but I think it will be fine, thanks for the rubber)
Прислали быстро. Как на фото. Фото в ней и с ней можно сделать много. Советую.
Пришел быстро. Соответствует описанию. Спасибо за резинки❤
Hat Super, compliant with photo. Recommend. Nicely came packed
I can not understand, or the norms sit, but it seems too small, although I measured the circumference of the head)
The hat is excellent, delivery about two weeks. On the volume of the head 52 cm just, without Stock
Good one, thank you.
Thank you store! Very satisfied! Delivery about 2 weeks, thanks for gift
Everything is super. As a gift, 2 hair cuts were. Shipping fast. The size is excellent. for the summer I will wear super
Excellent hat, ordered a special small size