We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Very good article perfect. I make 41 I took one size more
I'm suprised they fit me perfectly and look as good as on the picture! I don't normally trust bying shoes online but this was a good product and very cheap :).
The tennis is beautiful and I really liked what makes me think of not buying it again maybe it is because the matter starts scratching after you wash it and start getting marks visibly but still I liked of the purchase I will make a good use of it
Perfect very beautiful comfortable
Good material, beautiful aesthetic, is worth kkkkj
Arrived Today 19 January 2023 very good and I liked
Faster than expected and as the description
One may Small but maybe it's my fault
Equal to the super-loved Image
I liked it very, very beautiful, arrived before the deadline
As in photo and description. Fast Delivery
Shoes comply with the description size too. Recommend to everyone who is hesitant.
Good product even if drawings are not quite blue as in the picture
Shoes very good, and the price great.
Protuto good sewn, like the description. Think that should be a little more comfortable, will need buy a sock to my son use and not comes in box.
thank you so much but is too small 42 next time I will take 44
It was beautiful for my 13 year old.
Beautiful, the shoes is half velvet, soft. my grandson will love.
I like them.
Wonderful money and excellent product, bought this for my brother asked 42 more was small, then stay with it and then buy a larger number him…
Excellent product. The way that saw the ad. Show; my son loved
There are exactly like one in the Pictures. Loved them♡♡