We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Looks prettier in the photos but meets
The robe is good, I really thought it would be longer. Synthetic material that sticks to the body, but did not expect more for such a price
I will order again
Equal to photo
Equal to picture
Nice Robe, the size is the same, the spouse is satisfied.
The fabric is soft to the touch, correct measurement, is a gift for my daughter and is happy with her gift
This robe is my love!! Came pretty quickly, I thought it would be cheaper material, but it is very nice, I wear this robe at home all the time now!!
A normal robe. Bright colors. Delivery month to Bryansk.
Cool, super soft bathrobe. Wybrałam size S, is to mid-thigh, I 154 cm tall. For me the perfect, very looks nice printing.
Very beautiful, bright, the material is pleasant and sewn well, came during, thanks to the store
Very beautiful robe. Congratulations
Excellent. Beautiful robe exact same as in photo. Delivered in less than a week to England!! Faster than some premium deliveries by other companies! Very impressed. Thank you
Nice Robe! The price is excellent, the color matches, the size L yes at our 46-48 think. And in three weeks has arrived. Very bright, as in the picture. Very light. Back length 103 cm Width at 120 cm waist
Delivered quickly, the goods are satisfied
Very nice product. Size is good too
Beautiful, lake blue is an amazing colour!
Delivery is very long, but all the same, the robe has arrived
Beautiful, weight 55, 1.65 size L
Super, everything quickly came