We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Thank you store
Very beautiful set, corresponds to the description. All stones are in place, the fastening is ideal, the ring corresponds to the size. To the store Thank you very much, I recommend.
The kit really liked. Thanks! The order came on time.
A earrings I get broken, but very pretty everything
exactly as seen.....I saw glad to see I got what I ordered.....
Beauty. Thank you store. No complaints. Even the ring came up
Excellent beautiful I loved it
I recieved the whole merchandise I like it
same exactly as shown in pictures, love the earings
It's very nice and elegant
Norms for not a lot of money.
Very beautiful kit. Looks impressive and expensive
I came with something attached to my spit .... I think it's a black-colored paint ..... I'm trying to wipe it with acetone.
Very big. Beautiful. Better than the pictures. lLove it.
Nice jewelry for that price. Great purchase.
The kit is very, very beautiful came in 17 days thank you very much to the store for the fast delivery and responsible relations to his product Thank you very much
I took my wife, of her choice-she likes it!
It took quite long for me to get it. Over a month, but they arrived in good condition.
Like the description! Hoping that does not change color.
Exactly what you describe. Simple and very nice.
I really liked them. Thank you.
They are beautiful as description and fast shipping! Thank you store
Exactly as in the picture and in the description. It came earlier than stated. Seller recommend